GenCV Online (the “Company”, “we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use, store and protect it, and what rights you have in relation to your personal data.

Collection and use of information

We collect and process users’ personal data in order to provide our services, improve the website and ensure security.

What data we collect

We may collect the following categories of data:

  • Personal information: first name, last name, email address, phone number;
  • Account information: login, password (encrypted);
  • Payment information: bank card details (via secure payment providers);
  • Technical information: IP address, browser type, device, operating system, cookies;
  • Interaction information: pages visited, clicks, time spent on the website.

How we use the data

The data collected is used to:

  • Providing and improving our services;
  • Processing applications, orders and payments;
  • Supporting users and responding to queries;
  • Analytics, statistics and market research;
  • Providing security and fraud prevention.

Transfer of data to third parties

We do not sell users’ personal data to third parties. However, in some cases data transfer is possible:

  • Partners and service providers – to fulfill our services (e.g., payment systems, analytics services);
  • To government agencies – as required by law, at the request of a court or to prevent illegal activities;
  • Auditors and consultants – to comply with legal and financial regulations.

Data storage and protection

We take measures to protect personal information from unauthorized access, leakage or destruction:

  • We use encryption and secure data transfer protocols (e.g. HTTPS);
  • Limit access to data to authorized employees only;
  • Regularly update security systems, auditing and testing;
  • Adhere to strict internal processes to ensure the security of your data.

Personal data is retained for [specify time period, e.g. 3 years] unless otherwise required by law. After this period, the data is deleted or anonymized if it is no longer needed for the purposes for which it was collected.

Cookies and tracking technologies

We use cookies and similar technologies to improve site performance and personalize content.
Cookies are small text files that are stored on a user’s device. They help improve your experience on the site and allow us to remember your preferences and preferences. We use the following types of cookies:

  • Necessary cookies – for the operation of the site;
  • Functional cookies – to improve the functionality of the site;
  • Analytical cookies – to collect statistics on site usage;
  • Advertising cookies – to provide personalized advertising.

You can control the cookie settings in your browser or disable them, but this may affect the functionality of the site. We use third party services such as Google Analytics to collect analytical data.

User Rights

You have the right to:

  • Access your data and request a copy of it;
  • To correct or update your personal data;
  • Delete your personal data if it is no longer needed to fulfill our obligations to you;
  • Restrict the processing of data or object to its use;
  • Withdraw consent to the processing of personal data at any time if the processing is based on your consent;
  • Data portability – to receive your data in a structured and widely used format in order to transfer it to another operator.

To exercise your rights, please contact us at gencv_online@onlinecvgenerator.com. We will endeavor to respond to your request within a reasonable time, no later than within 30 days.

Protecting children’s privacy

We do not collect or process data from anyone under the age of 13 without the consent of their parents or legal representatives. If we become aware that we have inadvertently collected such data, we will delete it immediately. We strongly encourage parents and legal representatives to monitor children’s use of the internet and regularly check what data is being transmitted online.

Privacy Policy Changes

We may make changes to this Privacy Policy. An up-to-date version is always available on our website. In the event of significant changes affecting the processing of your personal data, we will notify users via email or by means of a notice on the website. All changes will be effective from the date of their publication on the website, unless otherwise stated in the Policy itself.

Contact Information

If you have any questions or comments about the Privacy Policy, or to exercise your rights, please contact us: gencv_online@onlinecvgenerator.com.

Thank you for your trust in GenCV Online!